FAQs

I’m Here for You

What should I expect from my first session?

If you are coming for treatments such as a massage, reiki or crystal healing I will need to book in 15 minutes extra time to go through a consultation form with you and make sure all is well to go ahead with the treatment. Also it is advised to avoid having alcohol or any recreational drugs at least 24hrs before having a treatment. As this could affect the outcome of the healing taking place.

Can I talk during the therapy?

Sure, if you’d like to talk go right ahead. The important thing to remember is that this treatment is all about you relaxing and enjoying the experience. Many therapists discourage talking in hopes that you will relax, let your mind float free and enter a state of massage bliss.
In many instances, people may feel more relaxed starting off talking, and as the massage progresses, enter quiet states of relaxation.
The important thing is that there are times when you need to speak up. If the therapist is doing anything to make you uncomfortable, you should let her know immediately. Also, let her know if you get too warm or too cold, if the room is too bright, or if the pressure needs to be changed (lighter or deeper). If something is not working for you – speak up! It’s OK!

What do I do if I need to cancel an appointment?

Please call, message or e-mail 48 hours before .
Cancellations without 48 hour notice may result in a charge for your session, as that time has been set aside specifically for you.

I have sensitive skin - can I still have a massage?

Different oils are available from plain grapeseed oil to scented pre-blended oils. No nut oils are used due to allergies etc.

Do you help treat terminal or chronic illness?

If you are concerned that a treatment may not be suitable or safe for you, please telephone to discuss your concerns before booking an appointment. You will be asked to complete a full health questionnaire before your first treatment.   Depending on the type of medical concerns, we may have to write to your GP with your consent for their permission.